Shipping policy
PLEASE NOTE: ALL SHIPPING FEES ARE NON-REFUNDABLE UNLESS PRODUCT IS DETERMINED TO BE DEFECTIVE OR DAMAGED. WE RECOMMEND MAILING YOUR RETURN WITH TRACKING AND INSURING THE PACKAGE.
RETURN SHIPPING COSTS ARE THE RESPONSIBILITY OF THE CUSTOMER. SUNNY’S SHOP DOES NOT SUPPLY RETURN LABELS OR COVER RETURN COSTS. SUNNY’S IS NOT RESPONSIBLE IF THE RETURNED PACKAGE IS LOST OR THE ITEM DAMAGED IN THE MAIL.
IF YOUR ORDER IS DAMAGED, PLEASE KEEP ALL ORIGINAL PACKAGING AND CONTACT US RIGHT AWAY. ANY DAMAGE TO A RECEIVED SHIPMENT MUST BE REPORTED IMMEDIATELY UPON RECEIPT. NO DAMAGE CLAIMS WILL BE ACCEPTED AFTER 7 DAYS PAST DELIVERY.